Every day in public service there is an opportunity to serve better for those whose duty it is. Kiran Bedi.

Today in Delhi to address a conference on Civil Services.

Shall present few key practices if followed daily by public officials, will change the way they serve people.

And how resources, could be utilised to the maximum.
How problems could be prevented.
How people could get relief even without complaining.
How issues could be preempted.
How they could promote trust in the people in governance.
How people could be kept well informed and aware. So that every one, elected or selected or appointed remain accountable for the services they deliver.
Immaterial of hierarchies.
Kiran Bedi.